Local Authority Digital Inclusion Support


Access digital support in your area

In Greater Manchester we are committed to tackling the digital divide across all our ten local authority areas. In March 2020, the Greater Manchester Combined Authority funded Digital Inclusion Leads to be introduced in all the ten councils to drive a co-ordinated focus on digital inclusion, helping ensure digital inclusion is prioritised.

Residents can now access support from their council to help them get online and develop the skills to needed to complete everyday tasks online.

You can find out what support is available in your area using the drop down option below.

Bury  

Bury Council offers residents support to get online through their Get Online Bury campaign. The campaign offers free public access computers, learning courses, one to one support from council staff and free Wi-Fi connection in council buildings.

Digital support available in Bury (external link)

  Bolton

Bolton Council offer a range of digital support to residents including help and advice on staying safe online and using devices.

Find out more about the support available in Bolton (external link)

Manchester

Manchester City Council manages a digital inclusion support service, which is available to people who have the internet at home but need help with their skills or confidence to use it effectively.  Advice can be given on everything from the very basics, from how to switch on your device, to setting up an email address, video-calling friends, and family, making supermarket orders and booking GP appointments.  

To access the service, text 07860 064 128 or email digitalinclusion@manchester.gov.uk, with your name and details of where in the City of Manchester you live. One of their local digital volunteers will then be back in touch with you within two working days.

Oldham

Oldham Council offer a range of support to residents to help them get online including Digital Drop In Sessions and access to PC facilities in their four open libraries.

Digital support available in Oldham (External link) 

Rochdale

Rochdale Council have a helpful website to help residents access all the information they might need to improve their digital skills.

Visit the Rochdale Council website (external link)

Email the Rochdale Council Digital Services Teams

Salford

Salford Council offer a range of support for residents to help them get online and develop their digital skills. 

Call the Spirit of Salford Helpline on 0800 952 1000 - Choose the digital inclusion option 

Access support from the Digital Everyone website (External site)

Stockport

Stockport has a very active Digital Inclusion Alliance called DigiKnow.  The alliance of organisations from all sectors are committed to tackling digital exclusion in Stockport.

DigiKnow offer Stockport residents the tools and encouragement they need to get online and use it safely, with confidence.  This offer includes:

  1. Loan of devices via our DigiKnow Device Lending Library
  2. Low-cost refurbished devices available to purchase via their refurbishing schemes
  3. Access to 1 to 1 or group skills support via their DigiKnow Digital Champions
  4. A dedicated DigiKnow Helpline

Stockport DigiKnow (External site)

Stockport Council are also appealing to businesses to donate unwanted devices so they can be put them to good use in the community (External site)

Tameside

Tameside Council offer a range of support to residents to help them get online including Digital Buddies and a computer booking service.

Digital support available in Tameside (External site)

Trafford

Trafford Council offer a variety of digital support for Trafford residents, including their Digital Champions scheme. Digital Champions can support individuals to get online and help them learn basic digital skills. They are advocates for the benefits of digital and can signpost residents to free training and support available across Trafford. 

Digital support available in Trafford (External site) 

Wigan

Wigan Council offer a support service to help residents learn, grow, and discover digitally.

Digital support available in Wigan (External site)

Digital infrastructure support is also available, through FAQ's for Greater Manchester residents who require advice on connectivity and internet speeds in their area.