Get online Greater Manchester: digital inclusion pilot for social housing residents

The new first of its kind pilot is providing a sustainable solution to getting social housing residents across Greater Manchester online and benefitting from the digital world.

The pilot brings together, for the first time, five of the UK’s largest internet service providers, collaborating with the public and housing sector to tackle the challenges of digital exclusion, faced by social housing residents. Around 260,000 of Greater Manchester residents live in a social housing setting and we estimate that up to 60% face levels of digital exclusion.

Five internet service providers and five social housing providers will work in partnership to provide more accessible offers for customers, such as discounted and more flexible rates for high-speed internet. Those involved include:

Residents participating in the pilot will also be able to benefit from digital skills training to support them to build their skills and confidence online. If you're a resident with one of the above social housing providers, please contact your provider directly for further information.

Greater Manchester is stepping up its response to the cost-of-living crisis affecting residents, with leaders announcing a new range of support measures and a new drive to coordinate efforts across the city-region, this new pilot will support these efforts along with tackling the digital divide in Greater Manchester.

The pilot was formally launched at Connected Britain 2022 (external website), by Mayor of Greater Manchester Andy Burnham.

Find out more on research sharing sessions for the pilot taking place throughout late 2022 and early 2023.