Sports field with goal posts and houses in the distance

Good Landlord Charter

The Good Landlord Charter public consultation closed on 26th February 2024. Responses are being analysed and will feed into the development and implementation of the Good Landlord Charter throughout 2024.

To download a copy of the consultation document please click here (PDF, 326 KB, opens in new tab)

The Good Landlord Charter is a proposal for a new scheme to make renting in our city region better.

It would be a voluntary scheme for landlords who want to commit to higher standards than they are currently required to by law. It would be the first such scheme in the country open to all landlords, no matter whether they are private or social landlords, big or small.

Greater Manchester’s biggest social landlords, represented by Greater Manchester Housing Providers, partnered GMCA in developing the charter, and some big landlords have already committed their involvement. This will bring potentially tens of thousands of tenants under the additional protection of the charter.

Member criteria

Members of the charter would need to show they meet twenty member criteria, which are specific commitments to going beyond the minimum required by law.

The member criteria are designed to help deliver on the key characteristics of good renting, and include the following examples:

  • Affordable – e.g. properties meet EPC C as a minimum
  • Inclusive – e.g. make or facilitate reasonable adaptations to properties, where needed
  • Private and secure – e.g. tenants able to make reasonable changes to their home
  • Responsive – e.g. published, timely target response times
  • Safe and decent – e.g. any work/repairs done by a qualified or competent tradesperson
  • Supportive – e.g. a commitment to refer tenants at risk of homelessness to council
  • Well managed – e.g. landlord must be able to demonstrate accreditation or training


The proposal for the Good Landlord Charter was developed throughout 2023. The process was overseen by coordinating group of stakeholders and industry experts who provided feedback and advice on the developing proposal.

For more information on the development process and the reasons why we are developing a Good Landlord Charter, please see the Background to the Good Landlord Charter supporting document, below.

GMCA is grateful to the organisations and individuals who took part in the coordinating group, including The Bond Board, The British Property Federation, Bury Council, DASH, Fair Housing Futures, Generation Rent, Grainger PLC, Greater Manchester Fire and Rescue Service, Greater Manchester Good Employment Charter implementation unit, Greater Manchester Housing Providers, Greater Manchester Student Assembly, Greater Manchester Tenants’ Union, Manchester City Council, Manchester Student Homes, National Residential Landlords Association, Safeagents, Shelter, University of Manchester and Wigan Council.

Supporting documents

A pack of background documents have been published alongside the Good Landlord Charter consultation, which can be accessed below.

Background to the Good Landlord Charter (PDF, 249 KB, opens in new tab)

Good Landlord Charter Equalities Impact Assessment (PDF 342 KB, opens in new tab)

Greater Manchester Private Rented Sector tenant and landlord survey and review of existing accreditation schemes (webpage opens in new tab)

GM Housing Providers Tenant Satisfaction Measures briefing (PDF, 138 KB, opens in new tab)


If you have any questions about the Good Landlord Charter, please email