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Welcome to the WorkWell Service


Greater Manchester WorkWell Service

The Greater Manchester WorkWell Service is designed to help local residents who are struggling to stay in work due to health-related challenges. Launching across Greater Manchester between October 2024 and January 2025 (see local area details below) the service provides personalised, one-to-one support to help people stay in or return to work.

The service is funded by the Department for Work and Pensions (DWP) and the Department for Health and Social Care (DHSC).

How Does It Work?

The WorkWell Service provides personalised support through dedicated Work and Health Coaches. These coaches work one-to-one with people to assess their needs and create tailored plans focused on overcoming health-related barriers to employment. Support may include:

  • Accessing local health services
  • Guidance on workplace adjustments to meet health needs
  • Exploring suitable employment and career options

Participation in the WorkWell Service is voluntary. People can self-refer or be referred by trusted community networks.

Who Can Access the Service?

WorkWell is available to anyone aged 16 or older who lives in Greater Manchester or is registered with a local GP surgery or Jobcentre Plus.

Whether you are currently employed or have had to leave work, if you are struggling with a health condition which is affecting your ability to work you can access the service. This includes conditions such as musculoskeletal (MSK) issues, mental health challenges, or being on an NHS waiting list.

How to Access the Service

WorkWell is delivered locally by Greater Manchester’s Local Authorities and Health Partnerships. For more information about the service in your area or to arrange an appointment with an advisor, use the contact details below:

Further Information on WorkWell

Greater Manchester has been awarded £7million as part of a wider £64 million national WorkWell pilot led by the Department for Work and Pensions (DWP) and the Department of Health and Social Care (DHSC). It aims to support people who face barriers to employment due to health issues or disability, providing tailored assistance to help them remain in work or re-enter the workforce. It aims to assist up to 8,000 people across Greater Manchester by March 2026.

The WorkWell Programme builds on the success of Working Well, a flagship programme which has been supporting residents since the devolution and Trailblazer deal. Working Well has played a crucial role in Greater Manchester’s strategy to support residents with long-term health conditions and disabilities, helping them to stay in work or return to employment.

Through WorkWell, we are expanding these services, bringing together NHS Greater Manchester, Greater Manchester Combined Authority (GMCA), local authorities, and voluntary organisations to provide joined-up support that meets the needs of our communities. This collaborative approach ensures that residents across all ten boroughs of Greater Manchester have access to the support they need to overcome health-related employment challenges.

In Greater Manchester, too many people are unable to work due to poor health. This can have a serious impact on their wellbeing and make it harder for them to return to employment. By addressing these challenges, the WorkWell Programme aims to improve both the health and employment outcomes of local people, helping them to lead fulfilling, productive lives.